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Course Title:

Course ID:

150424 0501 1390ESH

Course Dates :

15/Apr/2024

 To

20/Apr/2024

Course Duration :

5

Course Location:

London

United Kingdom

Course Fees GBP £ :

Primary Price

£4,555.99

VAT may vary depending on the country where the course or workshop is held

Course Fees USD $:

Advisory Price

$5,829.37

VAT may vary depending on the country where the course or workshop is held

Course Category:

Language Skills for Professionals

Language for Specific Purposes (LSP), Secretarial, Soft Skills

Course Certified By:

* Professional Training and CPD Programs
* Executive Diploma Certificate
* Executive Masters Certificate

* ESHub CPD
* LondonUni
* Others

United Kingdom

Please Note : Your £250.00 Deposit will be deducted from the total invoice Amount.
To commence the registration process for your training course, please follow the link provided and proceed with; Upon successful payment, we will promptly contact you to finalize your enrollment and issue a confirmation of your guaranteed placement.

Course Information

Introduction

Welcome to the English for Secretarial course, designed to enhance your language proficiency specifically tailored for secretarial roles.
This intensive five-day program aims to equip participants with the necessary linguistic skills and techniques required to excel in various administrative tasks, communication scenarios, and professional interactions within a corporate environment.
This comprehensive five-day course offers a structured approach to mastering English language skills essential for thriving in secretarial roles.
Each day focuses on specific aspects of communication, providing practical knowledge and hands-on activities to reinforce learning.

Objectives

1. Develop proficiency in written and spoken English relevant to secretarial duties.
2. Enhance communication skills for effective correspondence, phone calls, and meetings.
3. Acquire vocabulary and grammar essential for drafting emails, reports, and memos.
4. Refine listening and comprehension abilities for better understanding of instructions and inquiries.
5. Cultivate confidence in expressing ideas and handling communication challenges confidently.

Who Should Attend?

This course is ideal for:
• Secretaries
• Administrative Assistants
• Office Managers
• Executive Assistants
• Receptionists
• Anyone involved in administrative roles requiring English proficiency.

Training Method

• Pre-assessment
• Live group instruction
• Use of real-world examples, case studies and exercises
• Interactive participation and discussion
• Power point presentation, LCD and flip chart
• Group activities and tests
• Each participant receives a 7” Tablet containing a copy of the presentation, slides and handouts
• Post-assessment

Program Support

This program is supported by:
* Interactive discussions
* Role-play
* Case studies and highlight the techniques available to the participants.

Daily Agenda

The course agenda will be as follows:
• Technical Session 08.30-10.00 am
• Coffee Break 10.00-10.15 am
• Technical Session 10.15-12.15 noon
• Coffee Break 12.15-12.45 pm
• Technical Session 12.45-02.30 pm
• Course Ends 02.30 pm

Please Note : Your £250.00 Deposit will be deducted from the total invoice Amount.
To commence the registration process for your training course, please follow the link provided and proceed with; Upon successful payment, we will promptly contact you to finalize your enrollment and issue a confirmation of your guaranteed placement.

Week 1

Day 1:
Foundations of Business Communication
• Understanding the role of English in secretarial duties
• Basic grammar and vocabulary essentials
• Writing clear and concise emails and memos

Day 2:
Effective Telephone Etiquette
• Proper telephone etiquette and tone
• Handling inquiries and taking messages effectively
• Role-playing exercises for real-life scenarios

Day 3:
Professional Writing Skills
• Drafting reports and letters
• Proofreading techniques for accuracy
• Polishing writing style for professionalism

Day 4:
Meetings and Minutes
• Participating actively in meetings
• Taking accurate meeting minutes
• Vocabulary for expressing opinions and suggestions.

Day 5:
Advanced Communication Techniques
• Developing active listening skills
• Handling difficult conversations and conflicts
• Strategies for conveying messages assertively

Please Note : Your £250.00 Deposit will be deducted from the total invoice Amount.
To commence the registration process for your training course, please follow the link provided and proceed with; Upon successful payment, we will promptly contact you to finalize your enrollment and issue a confirmation of your guaranteed placement.